Frequently Asked Questions
Find answers to common questions about Rejista
1. What is Rejista?
Rejista is a smart digital platform that helps organisations, clubs, associations, and alumni groups manage financial contributions, elections, and communication all in one app. It simplifies how leaders track dues, approve payments, and engage with members.
2. Who can use Rejista?
Any organised group — from small social clubs and alumni associations to large professional bodies — can use Rejista. The app is flexible and scalable, suitable for any organisation that collects dues, levies, or donations from members.
3. How does Rejista help with financial management?
Rejista allows leaders to set up dues, levies, or donations, while members upload proof of payment. Once verified, transactions are automatically updated and visible on each member's dashboard. This ensures transparency and eliminates the need for manual record-keeping.
4. Is Rejista secure?
Yes. Rejista uses modern data security protocols to protect user information and financial records. Every transaction, message, and activity is stored securely, ensuring privacy and data integrity for all users.
5. Can Rejista handle group elections?
Absolutely. Rejista includes a built-in Election Management System that allows groups to conduct free, fair, and transparent elections. Members can vote once, results are counted automatically, and winners are announced instantly.
6. What makes Rejista different from other group management tools?
Rejista goes beyond financial tracking. It also includes election management, questionnaires, group and private chat, and activity comments, making it a complete ecosystem for organisational leadership and communication.
7. Can Rejista be used internationally?
Yes. Rejista is designed for global access. It uses English as its base language but can be used by groups anywhere in the world without restriction.
8. How do I get started on Rejista?
Simply download the app from the App Store or Google Play, create an account, register your group, and invite members to join. You can immediately begin setting up dues, elections, or questionnaires.
9. Can members see who has paid and who hasn't?
Group administrators can choose the level of visibility. By default, members can view their own payment status and overall compliance metrics, while leaders can see detailed records for the entire group.
10. What happens after a member uploads proof of payment?
Once a member uploads proof of payment, group administrators receive a notification. They can review and approve the payment, after which it appears as "paid" on the member's dashboard.
11. How does the election feature ensure fairness?
Each member can vote only once per election. The system automatically counts votes and displays the final results with voter statistics — ensuring a transparent, tamper-proof process that all members can trust.
12. What are questionnaires used for?
Questionnaires help group leaders collect feedback or opinions on key decisions, events, or policies. It's an easy way to engage members and make collective, data-driven decisions.
13. Does Rejista allow member communication?
Yes. Rejista includes group and private chat features so members can communicate directly within the app. There's also an option to comment on activities and announcements, promoting engagement and collaboration.
14. Do I need technical knowledge to use Rejista?
Not at all. Rejista is designed with a user-friendly interface. Even users with minimal tech experience can easily navigate, set up dues, verify payments, and participate in elections.
15. How can I share feedback or get support?
We'd love to hear from you! You can share your experiences or suggestions by tagging @RejistaApp on Twitter, Facebook, Instagram, TikTok, or LinkedIn, or by using the in-app support feature for direct assistance.
Still have questions?
Can't find what you're looking for? We're here to help!
Email: support@rejista.net
Phone: +2348065053791